Welcome to Southeast Epoxy. These Terms of Service ("Terms") govern your use of our website (www.southeastepoxyfloors.com) and the services, communications, and SMS messaging programs provided by Southeast Epoxy ("we," "us," or "our"). By accessing our website, using our services, or opting into our messaging program, you agree to be bound by these Terms.

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1. Services Provided

Southeast Epoxy provides professional epoxy flooring installation and related services across South Carolina, North Carolina, and Georgia. Estimates, timelines, and specific service warranties will be provided in individual client contracts, which supersede these general website terms if a conflict arises.

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2. SMS/Mobile Messaging Program Terms

If you opt-in to receive text messages from us, the following terms apply to your participation in our messaging program. This section is designed to comply with standard carrier requirements.

• Program Name: Southeast Epoxy Notifications

• Program Description: By opting in, you agree to receive text messages related to appointment reminders, quote estimates, service and project updates, invoices, and occasional promotional offers regarding our epoxy flooring services.

• Message and Data Rates Disclosure: Standard message and data rates may apply to any messages sent to you from us and to us from you.

• Message Frequency: Message frequency varies based on your interaction with us and the status of your flooring project.

• Customer Support Contact Information: If you have questions or need assistance, you can reply HELP to any text message you receive from us. You may also contact us directly at 843-999-1850 or southeastepoxyllc@gmail.com.

• Opt-Out Instructions: You can unsubscribe from our messaging program at any time. To opt-out, simply reply STOP to any text message we send you. You will receive a single confirmation message, and no further messages will be sent to your device unless you opt-in again.

• Link to Privacy Policy: Your privacy is important to us. For detailed information on how we collect, use, and protect your personal information, please review our full Privacy Policy at www.southeastepoxyfloors.com/privacy-policy.

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3. User Responsibilities

By using our site or requesting our services, you agree to provide accurate, current, and complete information. You agree not to use our website or communication channels for any unlawful purpose or to transmit any harassing, defamatory, or otherwise objectionable content.

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4. Intellectual Property

All content on www.southeastepoxyfloors.com, including text, graphics, logos, images, and portfolios of our flooring work, is the property of Southeast Epoxy and is protected by applicable copyright and trademark laws. You may not use, reproduce, or distribute our content without our express written permission.

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5. Limitation of Liability

To the fullest extent permitted by law, Southeast Epoxy shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or communication services. Our liability for direct damages related to specific flooring projects will be outlined in your individual service contract.

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6. Governing Law and Jurisdiction

These Terms of Service and your use of our website are governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict of law principles. Any legal action or proceeding related to this website shall be brought exclusively in a state or federal court located in South Carolina.

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7. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website or messaging program after any changes indicates your acceptance of the new Terms.

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8. Contact Information

If you have any questions about these Terms of Service, please contact us at:

• Business Name: Southeast Epoxy

• Website: www.southeastepoxyfloors.com

• Email: southeastepoxyllc@gmail.com

• Phone: 843-999-1850

• Address: 5491 Buck Hill Drive, Unit C, Myrtle Beach, SC